Terms of Service

Who these terms apply to

These terms are between Moovers CommV, exerçant sous le nom ValeurCarrée (registered office Schildersstraat 1, 8770 Ingelmunster, Belgique, enterprise number Numéro d'entreprise (BCE) BE 0767.796.570) and the estate agency or other business that creates an account or uses the service.

You confirm that you use the service for business purposes only, not as a consumer, and that the person accepting these terms has authority to bind the business.

The service

ValeurCarrée provides an instant-valuation widget for your website and a lead-management account for the valuation requests it captures.

Indicative valuations

Estimates are produced automatically from data models, property characteristics, and public records. They are indicative ranges intended to start a conversation with an agent. They are not a formal valuation or an expert survey, and must not be relied on for lending, tax, legal, investment, or transaction decisions.

Acceptable use

• Install the widget only on websites you control.
• Do not use the service to collect special category data, criminal offence data, children's data, or information not needed for a property valuation request.
• Use captured leads only to respond to the homeowner's valuation request, unless you have a separate lawful basis for further marketing.
• Do not add homeowners to newsletters, automated marketing journeys, retargeting audiences, or third-party lead-sharing unless your privacy notice, lawful basis, and e-marketing compliance clearly allow it.
• Keep account credentials secure, remove access for staff who no longer need it, and tell us promptly about suspected unauthorised access.

Cookies and similar technologies

Before installing the widget, update your website's privacy and cookie information to describe it. The widget uses browser session storage strictly necessary for the valuation flow and sets no advertising or analytics cookies; we provide the technical details on our cookie notice so you can update your own.

Billing

The service costs €290 per month, excluding VAT, unless we agree a different price in writing. Where a 30-day free trial applies, no fee is charged during the trial and the paid subscription starts when it ends unless you cancel first.

Subscriptions are billed monthly in advance through Stripe; you authorise Stripe to charge the payment method on your account. Fees are exclusive of VAT and similar taxes. You can cancel at any time, effective at the end of the billing period; fees already paid are not refundable unless these terms or the law say otherwise.

Data protection

For homeowner valuation requests captured through the widget on your website, you are the controller and ValeurCarrée is your processor. The Data Processing Addendum below (Schedule 1) applies to that processing and forms part of these terms.

You are responsible for giving homeowners your own privacy information, choosing and documenting your lawful basis, and ensuring your use of each lead is lawful.

Liability

Nothing in these terms limits or excludes either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, deliberate misconduct, payment obligations, misuse of confidential information, infringement of intellectual property rights, or any liability that cannot legally be limited or excluded.

ValeurCarrée does not provide formal property valuations, surveys, tax advice, or legal advice. Estimates are indicative only.

Subject to the exclusions above, our total liability arising out of or in connection with the service — in contract, tort, negligence, breach of statutory duty, or otherwise — is limited to the greater of €5,000 and the fees paid or payable by you in the 12 months before the event giving rise to the claim. For data protection, confidentiality, or security claims, the limit is instead the greater of €25,000 and 200% of those 12-month fees.

Neither party is liable for loss of profits, revenue, goodwill, or anticipated savings, or for indirect or consequential loss, except where that liability cannot legally be excluded or falls under the exclusions above.

We provide the service with reasonable care and skill and in material accordance with the product documentation. We do not guarantee uninterrupted or error-free operation, or that any estimate will match a future sale price or formal valuation.

Governing law

These terms are governed by Belgian law, and disputes belong to the Belgian courts.

Changes

We may update these terms. Workspace owners get at least 30 days' notice of any material change that reduces your rights or increases your obligations; if you do not agree, you can cancel before it takes effect. Continued use after a change means acceptance.

Schedule 1 — Data Processing Addendum

This addendum applies where you are the controller and Moovers CommV, exerçant sous le nom ValeurCarrée is the processor for homeowner valuation requests captured through the widget or stored in the account.

Processing details — Subject matter: capture, transmission, storage, valuation support, display, notification, export, and deletion of homeowner valuation requests. Duration: the subscription term plus the deletion/export period in these terms. Nature and purpose: providing the instant-valuation widget, producing indicative ranges, notifying you of requests, and letting you manage and follow them up. Data subjects: homeowners, property owners, prospective sellers, and authorised account users. Personal data: homeowner name, phone number, email address, property address and characteristics, indicative valuation, selling timeframe, consent/request record, IP address, device/session data, and audit logs.

Schedule 1 — Processor obligations

• Instructions: we process the data only on your documented instructions (these terms, your dashboard settings, and written instructions), and tell you if we believe an instruction breaches data protection law unless the law prevents it.
• Confidentiality: anyone authorised to process the data is under a duty of confidentiality.
• Security: we use appropriate technical and organisational measures, including access controls, encryption in transit, secure hosting, audit logging, least-privilege access, backups, and incident response.
• Sub-processors: you give general written authorisation for our sub-processors — Render (hosting), Resend (transactional email), and ImmoParse (valuation data inputs); Stripe handles your billing and does not process homeowner requests. We give at least 30 days' notice before adding or replacing a sub-processor; you may object on reasonable data protection grounds and cancel the affected service if unresolved. We impose equivalent obligations on each sub-processor and remain responsible for their performance.
• International transfers: no transfer outside the EEA is made unless covered by an adequacy decision or an appropriate safeguard such as the EU Standard Contractual Clauses.
• Data subject requests: we notify you promptly of any request we receive, direct the person to you, and give reasonable assistance; we do not respond on your behalf unless you instruct us or the law requires it.
• Personal data breaches: we notify you without undue delay after becoming aware of a breach affecting your data, with the information reasonably available to us.
• Assistance: we reasonably assist you with security obligations, breach notifications, impact assessments, and regulator consultations, taking into account the nature of the processing.
• Return and deletion: at the end of the service, at your choice, we return or delete your personal data unless law requires storage; backup copies are protected and not used except for restoration, security, or legal purposes until removed.
• Audit: we make available the information reasonably necessary to demonstrate compliance, and you may audit once per year on reasonable notice, subject to confidentiality and operational limits; documentation, summaries, or third-party reports may satisfy this.